Refund policy

We truly appreciate your trust in DALÍMVNE and take pride in delivering luxury hair that exceeds expectations. Each bundle is carefully prepared with love — and while all sales are final, we understand that sometimes things happen.

 All Sales Are Final

Due to the delicate and personal nature of our products, all sales are final. For hygiene and quality control purposes, we are unable to accept returns or offer refunds once your order has been processed and shipped.

 In the Rare Case of an Issue

If your order arrives incorrect or defective, please don’t hesitate to reach out to us. We’re committed to making it right.
To begin a resolution:

• Contact us within 48 hours of receiving your order

• Include your order number and photos or videos of the issue

• The hair must remain unworn and in original condition

Once reviewed, we’ll be happy to offer a replacement or store credit if the issue is confirmed.

 Gentle Reminder

All concerns must be shared within 48 hours of delivery to be eligible for review.

 We’re Here For You

Our customer care team is just a message away. Email us at info@dalimvne.com and we’ll be glad to assist you with grace and urgency.